Insights

Ideas on making technology actually work

Practical thinking on software implementation, change management, AI adoption, and program leadership — the parts of a technology investment that decide whether it pays off.

Project Portfolio Prioritization: The Discipline of Saying No

PMI's 2026 research finds about a third of complex projects fail — and the portfolios that hold up are the ones willing to cut. Here's a practical way to say no.

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What "Digital Transformation" Actually Means in 2026

Gartner's 2026 CIO Agenda found only 48% of digital initiatives hit or exceed business targets, and PwC found just 4% of companies succeed across every transformation area. Here's what actually separates them.

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Redesigning Workflows for AI (Not Just Bolting It On)

MIT found workflow redesign is the single biggest predictor of AI's financial payoff — yet only 21% of companies have redesigned even one workflow around it. Here's what redesign actually requires.

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Fractional vs. Full-Time: The Real Cost Math

SHRM puts the average cost to fill an executive role at $35,879, before benefits, ramp time, or mis-hire risk are even counted. Here's the full math most fractional-vs-full-time comparisons leave out.

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AI Governance for Mid-Market Companies: The Rules You Need

IBM's 2026 breach report found 63% of organizations have no AI governance policy at all — and shadow AI is already showing up in breach costs. Here's the framework mid-market companies actually need.

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The 5 Stakeholders Who Can Sink a Rollout

Prosci has found active, visible sponsorship the #1 driver of change success in 11 straight studies. Here are the five roles — sponsor, manager, IT, frontline, and influencer — that decide whether a rollout actually lands.

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Build vs. Buy vs. Configure: Choosing Your Next System

Panorama Consulting puts ERP failure at 68%, and Gartner ties much of it to customization debt. A practical framework for deciding how far to configure before you've quietly built a second product.

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Your First AI Use Case: How to Pick One That Pays

MIT found 95% of enterprise AI pilots produced no measurable P&L impact. The gap usually isn't the model — it's which problem you picked first. Here's how to choose one that proves itself.

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Adoption Isn't Training — It's What Happens After the Training Ends

Only 32% of business leaders report healthy change adoption, per Gartner. Training checks a box; adoption takes sponsorship, reinforcement, and a case for why.

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The Data Migration Trap: Why Clean Data Decides Your Go-Live

Gartner finds 83% of data migration projects fail or blow past budget. The data you carry into a new system quietly decides your go-live — here's how to get ahead of it.

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Why Most Software Rollouts Miss — and It's Almost Never the Software

68% of implementations fall short of their goals. The cause is rarely the technology. Here's what actually goes wrong, and how to get ahead of it.

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AI Adoption Is a Change-Management Problem in Disguise

Enterprises spent $684B on AI in 2025 and most saw no measurable return. The barrier isn't the model — it's how people work. A practical way through.

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When to Hire a Fractional PMO (and What One Actually Does)

Growing faster than your delivery function can keep up? A fractional PMO gives you senior program leadership without a full-time hire. Here's how to know it's time.

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